Legacy Integration
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ShoreTel, Inc.
Trunk Configuration
The following steps describe how to configure the trunk for integrating the legacy PBX
and the ShoreTel 6.1 system. Some steps are optional depending on the types of services
desired as summarized above.
To create a new trunk group
Step 1
In the ShoreWare Director, select
Trunk Groups
from the navigation
frame to open the Trunk Groups list page.
Step 2
Select the site where the trunk will be integrated and the type of trunk
to configure - Digital Wink Start for T1 or PRI for PRI - and select
Go
.
The new trunk group is created and the Trunk Group Edit page
appears.
Step 3
Click Save to store the trunk group configuration changes.
To configure inbound services with extension routing
Step 1
In ShoreWare Director, open the
Trunk Group edit page
for the tie trunk.
Step 2
Configure the number of digits received to match the number of digits
sent by the remote PBX. This must match the extension length.
Step 3
Enable
Extension Routing
by checking the box. This directs all the
received calls to the configured ShoreTel 6.1 extension that matches the
received DNIS digits.
Step 4
Select a
Destination
to provide a back-up when the received digits do not
match an extension in the ShoreTel 6.1 system.
Step 5
Click
Save
to save the trunk group configuration.
To configure off system extensions
Step 1
In ShoreWare Director, open the
Trunk Group
edit page for the tie trunk.
Step 2
Select the
Edit
button by the off system Extensions. The
Off Systems
Extension Range
dialog is displayed.
Step 3
Click
New
and define the extension ranges for the extension off the
remote PBX.
Step 4
Click
Save
to save the trunk group configuration.
To configure outbound call routing (via the remote PBX)
Step 1
In ShoreWare Director, open the
Trunk Group
edit Page for the tie trunk.
Step 2
Enable outbound services by selecting the
Outbound
check box.
Step 3
Configure the access code and areas codes for the trunk to match the
PSTN connection of the remote PBX.
