SHORETEL IP OFFICE PHONE SYSTEM ~ Distributed Architecture

The ShoreTel system is a fully distributed IP telephony system with no single point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. The result is a single-image system across all geographies, with complete feature transparency. Gone are the days of multiple PBXs, voice mail systems, automated attendants, and Automatic Call Distribution (ACD) systems. With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.

A ShoreTel phone system typically consists of:

	ShoreGear voice switches, which provide a gateway to telephones and trunks as well as call control software for the voice switches and IP phones
	ShoreWare software for voice mail and automated attendant services
	ShorePhone telephones with beautiful sight, touch and sound ergonomics
	ShoreWare Personal Call Manager desktop software for enhanced productivity
	ShoreWare Director for end-to-end system management, including installation, administration, maintenance and call detail reporting

Additional options depend upon your particular needs, and might consist of:

	ShoreWare Operator Call Manager for operators and executive assistants
	Optional ShorePhone BB24 devices, which provide 24 programmable buttons typically used by operators and executive assistants
	ShoreTel Converged Conferencing for large audio conferences, as well as collaboration tools for application and desktop sharing, as well as instant messaging
	ShoreTel Contact Center solutions for informal, formal and advanced call centers

If you are creating a multi-site configuration:

	Simply use the same components as the ShoreTel system scales seamlessly and can be distributed across the network as a single image system
	The new site simply needs additional ShoreGear voice switches and ShorePhone telephones
	An optional local voice mail server can also be added for reliability and failover capabilities

The flexibility of the ShoreTel phone system allows it to be configured to your particular business needs. Learn more about the components that comprise a ShoreTel phone system.

Customer Service

KTS Network Solutions is proud to represent ShoreTel Phone Systems and wireless communication systems from high quality manufacturers and suppliers. We offer ShoreTel Phone Systems direct from ShoreTel Telecom. We service Southern California ShoreTel Phone Systems to Southern California Office Phone Systems. Our ShoreTel Phone Systems Los Angeles operations is headquartered in Southern California, in Los Angeles County, California. We are not just phones systems, not just Southern California ShoreTel Phone Systems, but we provide TOTAL COMMUNICATION SOLUTIONS for the following brands and primary service areas. If your City is not listed, please call us at (800) 950-2687. We may have personnel that already service your community.